Over the past week we have witnessed a number of changes in response to the coronavirus pandemic which is evolving and having an impact on all of us in our personal and work lives, and across our communities.  As previously shared, we continue to closely monitor the progression and impact of COVID-19 pandemic and will continue to communicate and share our plans and activities on a regular basis for the duration of this situation.

As we are classed as an essential service, it is incumbent on all of us to continue to work responsibly to maintain service levels while continuing to ensure everyone’s safety in doing so.  Our objective remains the same, to reassure you we are all doing everything we can to keep our employees, their families and clients safe and healthy, and properties protected.

We are very proud of our dedicated men and women who continue to show up to work, every day and continue to service our customers. They have and continue to show compassion and steadfastness in these adverse times!  And behind the scenes our operations teams are working around the clock to support and assist these team members.

We want each of you to stay safe and support each other by re-enforcing best practices of Physical Distancing, Proper Hand Washing and Good Hygiene. Additionally, reviewing all information and using safety supplies in implementing best practices, including sanitizing all surfaces and high touch points.  These are all critical to everyone staying safe and deterring the spread of the coronavirus.

If you think you have symptoms of Covid-19, call 8-1-1 to pre-arrange health testing. While symptomatic, self-isolate.

The province has a launched a new non-medical information line for British Columbians who have questions about COVID-19: 1-888-COVID19. Phone lines are open 7 days a week from 7:30 AM to 8 PM, and information is available in more than 110 languages.

We encourage you to communicate any questions or concerns through your immediate supervisor, department managers and the OH&S committee as appliable.

Thank you again for your continued efforts as we work togetherprevent the spread of COVID-19 and to deliver the safest outcome in this situation.